What is the status of my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
Additionally, you can track the status of your order from your "order history" section on your account page on the website.
Can I change my shipping address after my order has been confirmed?
Unfortunately, we are unable to redirect orders once your order is confirmed and has been shipped out.
No returns.
There is an item missing from my order?
We apologize for sending you an incomplete order. Please send us an email: contactus@lascano.co and we will assist you as soon as possible.